Help, FAQs, and references
Laggy.uk Insights summarises aggregated speed, latency and jitter trends across time ranges, with breakdowns by country, OS and browser to show performance patterns.
How to interpret your results
Use these summaries to understand aggregate trends and what they mean for everyday use.
What these metrics mean
- Total tests shows the sample size for the selected range.
- Trend charts show direction over time, not a single moment.
- Latency & jitter explain responsiveness for calls and gaming.
- Speed bands show how results are distributed across users.
What good looks like
- Median speeds should climb steadily as sample size grows.
- Latency under 30 ms feels responsive; above 60 ms can feel laggy.
- Jitter under 5 ms is smooth; spikes often show Wi‑Fi or congestion issues.
What to try next
- Compare Wi‑Fi vs Ethernet to isolate home network issues.
- Use Insights to spot time-of-day slowdowns.
- Run SPEED10 for stability checks when results are uneven.
What this page shows
- Aggregate speed, latency and jitter metrics over time.
- Breakdowns by country, OS and browser share.
- Charts for trend, bands and distribution.
FAQ
- How do I read the Insights page?
- Use the range selector to change periods and review median and p95 values for stability.
- What do the speed bands mean?
- They group download speeds into ranges to show distribution over time.
- Why does Insights differ from my personal test?
- Insights are aggregated across many shared tests, not just yours.
- Does Insights include non-UK tests?
- It reflects shared results and can include other regions if recorded.
- How often is Insights updated?
- It refreshes when new shared results are processed.